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Customer Service Inbound Call Center Advocate Needed in Dearborn, MI

Company Name:
Randstad
### description
Part time, Emergency Roads Service, Customer Service Representative needed for a call center in the Metro Detroit area. This position is with a premier client in a new beautiful building convenient to most freeway arties and public transportation.
Please no calls. Apply online at
Working hours: 25+
Job functions:
To assist customers in distress or in need of emergency road service and member services. Inter-acting with vendors such as: towing companies, garages and repair shops, ensuring great customer service and call handling in compliance with customer''s metrics.
Must be able to:
Type 30 words per minute
Familiar with Google Maps
Handle customers in stressful or distress situations
Must be willing to work rotating shifts, some weekends and holidays and overtime as needed Open availability.
Must be able to complete three and a half week training program from 12pm-9pm
This position is a temp to perm position paying $10.75-$11.29 an hour.
Required:
High School Diploma/GED, some college is a plus.
Previous call center experience is a plus.
For consideration apply at and click on the link below or copy and paste it in the url address and complete the questionnaire:
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you''re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
salary: $ 10.75 - $ 11.29 per hour
job category: insurance
location: Dearborn, MI 48126
job type: temporary to hire
openings: 10
hours: 17 - 24 hours
education: high school diploma or equivalent
job reference: S_249440
posted on: 07/11/2014

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